Legal / Privacy

Privacy policy.

How Medi Prompt collects, uses, and protects personal and health information across the platform. Plain-language summary here, the full policy is available on request.

What we collect

  • Account information

    Name, contact details, role, and organization.

  • Clinical content

    Information you enter, upload, or generate during a consultation.

  • Technical data

    Device, browser, and log data necessary to operate and secure the service.

How we use it

To provide the service, keep it safe, meet legal obligations, and - with permission - improve product quality. We never sell personal data, and we never use patient content to train foundational models.

We do not sell personal data. We do not share it with data brokers, ad networks, or third-party marketers.

Your rights

  • Access

    Request a copy of the personal data we hold about you.

  • Rectify

    Ask us to correct anything inaccurate.

  • Erase

    Ask us to delete data, subject to legal retention where applicable.

  • Port

    Receive your data in a portable format.

Contact

Reach our Data Protection Officer at info@medi-prompt.com. We aim to acknowledge within 72 hours and to fulfil verified requests within 30 days.