Trust / GDPR

GDPR-ready, with EU data residency.

We treat health information as special-category personal data under the GDPR and ship strong defaults for lawful, minimized, and transparent processing.

Our GDPR posture

  • EU-region storage by default

    Regional residency options for Hospital and Enterprise plans.

  • Data Processing Agreement

    Standard DPA with Standard Contractual Clauses available on request.

  • Data subject rights

    Access, rectification, erasure, restriction, portability, and objection.

  • Records of Processing

    Maintained per Article 30, available under NDA to enterprise customers.

Lawful basis and minimization

We process only what a clinical workflow needs. Patient-provided content is used to deliver care, operational logs support security and reliability, nothing is used to train foundational models.

Patient data is never included in foundational model training. Model quality improvements happen on synthetic and consented, de-identified evaluation sets only.

Exercising your rights

Contact info@medi-prompt.com to exercise data subject rights. We aim to acknowledge within 72 hours and fulfil verified requests within 30 days.